Show Notes: NDIS Providers’ Journey to Profitable Businesses

Duration: 00:27:38

Released Date: June 20, 2023

Tania Gomez and Paul Bryan

Sophie Stevens-Radford

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Welcome to Episode 10 of The Profitable NDIS Provider Podcast! In this episode, hosts Tania Gomez and Paul Bryan interview a panel of successful NDIS providers to discuss their journey from 0 participant to profitable businesses.

The panellists will share their personal stories, providing insights about why they started their businesses, the inspiration behind them, and their journey from starting out to where they are today. They will also discuss how they chose their business models, where they started, and the biggest challenges they faced while running a profitable business.

The hosts will ask the panellists about their future goals and what they are working towards next. They will also ask for their top three pieces of advice to NDIS providers who are struggling to run their businesses, facing audit struggles or finding it difficult to keep up with day-to-day work. Finally, they will explore how the panellists balance everything and make it work.

This episode promises to be insightful, informative and full of practical tips for NDIS providers looking to start or grow their businesses. Tune in to hear from our panel of experts and learn from their experiences.


About Cosy Home Care

Cosy Home Care’s mission is to enable people with disabilities and older persons to live as independently as possible by providing supportive services in a place that feels like home. They are committed to promoting autonomy and fostering opportunities for their clients to pursue their goals and aspirations. Their person-centred approach means that everything they do is focused towards helping their participants achieve their goals.

Website: https://cosyhomecare.com.au/

Content Highlights
  • Tania and Paul interview Sophie from Cosy Home Care, and talk about how they were able to grow their NDIS business from zero participant to a profitable one.
  • Sophie shares why their organisation was founded and the inspiration behind it.
  • Sophie talks about their journey from growing their business, and how it looked like.
  • Sophie shares how they chose their business model and where they started.
  • They talk about the biggest challenge in running a profitable business, and best three pieces of advice to NDIS providers who are struggling with running their business, audit, and the day-to-day work.
About the Speakers

Sophie Stevens-Radford is the Chief Executive Officer of Cosy Home & Community Care. Sophie is an experienced business leader , Sophie has held a number of senior executive roles in the disability and community sector, helping organisations to scale while being focused on people and purpose. She has held board positions and also been a passionate advocate of inclusion as member of a Local Council Access Advisory Committee for a period of over five years.

Tania Gomez is a dynamic entrepreneur with a passion for helping NDIS providers run thriving businesses that deliver exceptional care. With over a decade of experience as a successful business owner, Tania has founded four successful businesses – Provider+, Strawberry Solutions, Tania Gomez Consulting and Jelli Beanz. Her mission is to help providers overcome challenges and achieve real business outcomes. At every turn, Tania brings her expertise, energy, and deep commitment to quality and compliance to help providers achieve their goals.

As an NDIS Auditor since 2019, Tania brings a wealth of experience to her consulting work. In addition to her audit expertise and entrepreneurial spirit, Tania holds several qualifications, including a Master of Education (Leadership), Graduate Certificate of Disability Practice Management, and Bachelor of Education (Early Childhood) and Diploma of Quality auditing. Above all, Tania is passionate about helping purpose-led businesses move past compliance for compliance’s sake and see quality as the secret to a sustainable, profitable and successful business that delivers high-quality outcomes to its clients.

Paul Bryan is the Head Coach of Action and Intent, specialising in coaching, training and equipping support businesses in the disability services sector. With 7 years of coaching experience, including 3 focused on the NDIS, Paul is passionate about empowering Australia’s most vulnerable by improving the businesses that support them. 

Through his two coaching programs, Networking Events and Connection Driving Software, Paul helps both entry-level and market leading businesses establish strong foundations and guides growing providers to become people-focused and profitable market leaders. 

Renowned for his practical and informative live workshops, Paul simplifies the complicated and brings practicality to the difficult. 

Having helped numerous providers achieve multimillion-dollar success, Paul’s unique tools and systems are set to empower further growth for providers.

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