Show Notes: Knowing your Business Culture

Duration: 00:31:32

Released Date: May 30, 2023

Tania Gomez and Paul Bryan


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The Profitable NDIS Provider Podcast - Season 1 - Episode 7 Album Art

Welcome to the seventh episode of “The Profitable NDIS Provider” podcast with Tania and Paul. In this episode, we focus on the importance of business culture and how NDIS providers can create, develop and implement a positive culture in the workplace.

Tania and Paul discuss the benefits of having a positive culture in the workplace, such as increased productivity, employee satisfaction, and participant outcomes. They provide practical advice on how NDIS providers can develop and maintain a positive culture by focusing on communication, employee engagement, and leadership.

Throughout the episode, Tania and Paul share their experiences working with NDIS providers and highlight the importance of aligning your business culture with your values and goals. They also discuss the role of culture in attracting and retaining employees, and how it can impact the participant experience.

This episode is a valuable resource for NDIS providers who want to improve their business culture and create a positive work environment. It provides practical advice and actionable insights from experienced NDIS professionals with extensive experience in the sector.

If you’re an NDIS provider looking to develop a positive culture in your workplace, or interested in the impact of culture on employee satisfaction and participant outcomes, this episode is a must-listen. Tune in to hear from Tania and Paul as they share their expertise and insights on creating a positive business culture.

Content Highlights
  • Tania and Paul shares their thoughts about business culture. They say that “culture eats strategy for breakfast,” and how culture affects retention, satisfaction, and productivity of staff.
  • They also talk about the simple ways to improve or drive culture as an NDIS provider.
  • Tania and Paul share some examples on their efforts to drive culture.
  • They also discuss what employee engagement look like for NDIS provider who may have casual workforces.
  • Tania and Paul share some good models of business culture.
About the Speakers

Tania Gomez is a dynamic entrepreneur with a passion for helping NDIS providers run thriving businesses that deliver exceptional care. With over a decade of experience as a successful business owner, Tania has founded four successful businesses – Provider+, Strawberry Solutions, Tania Gomez Consulting and Jelli Beanz. Her mission is to help providers overcome challenges and achieve real business outcomes. At every turn, Tania brings her expertise, energy, and deep commitment to quality and compliance to help providers achieve their goals.

As an NDIS Auditor since 2019, Tania brings a wealth of experience to her consulting work. In addition to her audit expertise and entrepreneurial spirit, Tania holds several qualifications, including a Master of Education (Leadership), Graduate Certificate of Disability Practice Management, and Bachelor of Education (Early Childhood) and Diploma of Quality auditing. Above all, Tania is passionate about helping purpose-led businesses move past compliance for compliance’s sake and see quality as the secret to a sustainable, profitable and successful business that delivers high-quality outcomes to its clients.

Paul Bryan is the Head Coach of Action and Intent, specialising in coaching, training and equipping support businesses in the disability services sector. With 7 years of coaching experience, including 3 focused on the NDIS, Paul is passionate about empowering Australia’s most vulnerable by improving the businesses that support them. 

Through his two coaching programs, Networking Events and Connection Driving Software, Paul helps both entry-level and market leading businesses establish strong foundations and guides growing providers to become people-focused and profitable market leaders. 

Renowned for his practical and informative live workshops, Paul simplifies the complicated and brings practicality to the difficult. 

Having helped numerous providers achieve multimillion-dollar success, Paul’s unique tools and systems are set to empower further growth for providers.

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