Show Notes: How Rostering and Claiming Efficiencies Can Save You a Ton of Cash

Duration: 00:48:30

Released Date: February 27, 2024

Tania Gomez and Paul Bryan

Joshua Pix
(Co-Founder Resolv)

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Welcome to Episode 40, where hosts Paul and Tania dive into the critical topic of “How Rostering and Claiming Efficiencies Can Save You a Ton of Cash.” In this insightful conversation, our guest from Resolv joins us to discuss their expertise in working with SIL providers and optimising rostering and claiming processes. FAQs cover the methodology and results achieved, the financial impact of inefficient practices, top tips for providers, common mistakes, and red flags indicating potential issues. Tune in to discover how streamlining these processes can lead to significant cost savings and learn how to connect with our guest for more information. Don’t miss out on this episode for valuable insights into maximising efficiency in NDIS service provision.

Episode Highlights
About the Speakers
Joshua Pix has spent the last five years working closely with disability service providers across Australia at an executive and operational level and has a deep understanding of the challenges in this space.
He combines this industry experience with 10+ years in finance and accounting roles and 12+ years in operational leadership and project management.
Josh is passionate about delivering significant financial outcomes for SIL providers to drive better outcomes for participants.

Tania Gomez is a dynamic entrepreneur with a passion for helping NDIS providers run thriving businesses that deliver exceptional care. With over a decade of experience as a successful business owner, Tania has founded four successful businesses – Provider+, Strawberry Solutions, Tania Gomez Consulting and Jelli Beanz. Her mission is to help providers overcome challenges and achieve real business outcomes. At every turn, Tania brings her expertise, energy, and deep commitment to quality and compliance to help providers achieve their goals.

As an NDIS Auditor since 2019, Tania brings a wealth of experience to her consulting work. In addition to her audit expertise and entrepreneurial spirit, Tania holds several qualifications, including a Master of Education (Leadership), Graduate Certificate of Disability Practice Management, and Bachelor of Education (Early Childhood) and Diploma of Quality auditing. Above all, Tania is passionate about helping purpose-led businesses move past compliance for compliance’s sake and sees quality as the secret to a sustainable, profitable and successful business that delivers high-quality outcomes to its clients.


Paul Bryan is the Head Coach of Action and Intent, specialising in coaching, training and equipping support businesses in the disability services sector. With 7 years of coaching experience, including 3 focused on the NDIS, Paul is passionate about empowering Australia’s most vulnerable by improving the businesses that support them. 

Through his two coaching programs, Networking Events and Connection Driving Software, Paul helps both entry-level and market leading businesses establish strong foundations and guides growing providers to become people-focused and profitable market leaders. 

Renowned for his practical and informative live workshops, Paul simplifies the complicated and brings practicality to the difficult. 

Having helped numerous providers achieve multimillion-dollar success, Paul’s unique tools and systems are set to empower further growth for providers.

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