Show Notes: Hiring Your First Manager


Released Date: August 22, 2023

Tania Gomez and Paul Bryan


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The Profitable NDIS Provider Podcast Episode 16: Hiring your first manager

Join Tania and Paul in this insightful podcast episode as they guide NDIS providers through the crucial steps of hiring their first manager. They discuss the optimal timing for this milestone, the key considerations in determining the appropriate role to hire for, and the common challenges that may arise during the transition. Furthermore, Tania and Paul share valuable strategies and advice for setting oneself up for success when relinquishing control, fostering a smooth transition, and empowering the newly hired manager to drive the organisation forward.

Content Highlights
  • Tania and Paul talk about the ideal stage of growth when NDIS providers should consider hiring their first manager as well as the indicators to do the transition.
  • They also talk about the key responsibilities and qualities to look for when hiring a manager for an NDIS provider.
  • Tania and Paul share some tips on how providers can find the right fit for their organisation.
  • They also discuss the common challenges that NDIS providers may encounter when transitioning to a managerial structure, and how these challenges can be effectively addressed and overcome.
  • Tania and Paul delve into how NDIS providers set themselves up for success when delegating control and empowering their new manager, ensuring a smooth transition and maintaining organisational growth and stability.
About the Speakers

Tania Gomez is a dynamic entrepreneur with a passion for helping NDIS providers run thriving businesses that deliver exceptional care. With over a decade of experience as a successful business owner, Tania has founded four successful businesses – Provider+, Strawberry Solutions, Tania Gomez Consulting and Jelli Beanz. Her mission is to help providers overcome challenges and achieve real business outcomes. At every turn, Tania brings her expertise, energy, and deep commitment to quality and compliance to help providers achieve their goals.

As an NDIS Auditor since 2019, Tania brings a wealth of experience to her consulting work. In addition to her audit expertise and entrepreneurial spirit, Tania holds several qualifications, including a Master of Education (Leadership), Graduate Certificate of Disability Practice Management, and Bachelor of Education (Early Childhood) and Diploma of Quality auditing. Above all, Tania is passionate about helping purpose-led businesses move past compliance for compliance’s sake and see quality as the secret to a sustainable, profitable and successful business that delivers high-quality outcomes to its clients.

Paul Bryan is the Head Coach of Action and Intent, specialising in coaching, training and equipping support businesses in the disability services sector. With 7 years of coaching experience, including 3 focused on the NDIS, Paul is passionate about empowering Australia’s most vulnerable by improving the businesses that support them. 

Through his two coaching programs, Networking Events and Connection Driving Software, Paul helps both entry-level and market leading businesses establish strong foundations and guides growing providers to become people-focused and profitable market leaders. 

Renowned for his practical and informative live workshops, Paul simplifies the complicated and brings practicality to the difficult. 

Having helped numerous providers achieve multimillion-dollar success, Paul’s unique tools and systems are set to empower further growth for providers.

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