SDA Mastery: Understanding the SDA and SIL Providers Agreements

Duration: 00:10:07

Released Date: February 06, 2024

Tania Gomez

Debbie Kindness and Minh Le


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In this video, Debbie Kindness and Minh Le of NDIS Property Australia answer a hot and frequently asked question about the difference between SIL (Supported Independent Living) and SDA (Specialist Disability Accommodation) providers. The video explains that the SDA provider manages the property, tenant agreements, NDIS clients, care providers, and funding from NDIS and Centrelink. On the other hand, the SIL provider is the organization that actually provides care to the participants living on the property. The video also discusses the complexities of the SIL providers, including the variations in registered and unregistered providers, independent contractor carers, and the role of choice and control for the participants. The video emphasizes the importance of a close and careful working relationship between the SIL and SDA providers to ensure successful support delivery.

Episode Highlights
0:00 – Introduction
0:38 – Difference between SIL and SDA provider
1:35 – Roles of SDA provider
1:40 – Roles of SIL provider
1:56 – Complexity of SIL providers
2:39 – Multitenant properties and onsite overnight assistance
3:03 – Individual participant’s carers
3:26 – Challenges in SIL and SDA relationship
4:26 – Challenges in participant’s choice of providers
5:46 – Conflict of interest: Property owner as SDA and SIL provider
6:36 – Potential conflicts and issues
8:23 – Becoming an SDA provider
9:02 – Separation of services
About the Speakers

Debbie Kindness is the General Manager at NDIS Property Australia, where she leads efforts to enhance property solutions tailored for the needs of the NDIS community. With a strong background in property management and a deep commitment to improving accessibility and quality of life for people with disabilities, Debbie oversees the strategic development and operational excellence of the organization. Her leadership is marked by a keen focus on innovation and sustainability in NDIS property development, ensuring that every project not only meets but exceeds the standards necessary for a supportive and enabling environment for its residents.

Minh Le is leading an initiative at NDIS Property Australia to enhance Specialist Disability Accommodation (SDA) across Australia. Through their podcast, “The SDA HOUSING Podcast,” they engage with stakeholders nationwide to expedite the delivery of purpose-built SDA dwellings, reducing wait times for people with disabilities. Minh encourages collaboration within the NDIS community to promote choice and control for SDA participants. Connect with them on Twitter at @SDAHousingPoddy or visit www.sdahousingpodcast.com.au to learn more and get involved.

Tania Gomez is a dynamic entrepreneur with a passion for helping NDIS providers run thriving businesses that deliver exceptional care. With over a decade of experience as a successful business owner, Tania has founded four successful businesses – Provider+, Strawberry Solutions, Tania Gomez Consulting and Jelli Beanz. Her mission is to help providers overcome challenges and achieve real business outcomes. At every turn, Tania brings her expertise, energy, and deep commitment to quality and compliance to help providers achieve their goals.

As an NDIS Auditor since 2019, Tania brings a wealth of experience to her consulting work. In addition to her audit expertise and entrepreneurial spirit, Tania holds several qualifications, including a Master of Education (Leadership), Graduate Certificate of Disability Practice Management, and Bachelor of Education (Early Childhood) and Diploma of Quality auditing. Above all, Tania is passionate about helping purpose-led businesses move past compliance for compliance’s sake and sees quality as the secret to a sustainable, profitable and successful business that delivers high-quality outcomes to its clients.


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