Registered vs Unregistered: The Pros and Cons for NDIS Providers
Are you looking into becoming an NDIS provider but not sure if you should be registered or unregistered? When you start researching the NDIS, things can get pretty confusing pretty quickly. The following information has been written to help you better understand the pros and cons of NDIS registration.
Registered and Unregistered NDIS Providers
It’s true, NDIS providers can be either registered or unregistered. The differences are significant and important for anyone considering entering the NDIS space.
Registered providers are those who have received approval from the National Disability Insurance Agency (NDIA), met specific requirements, and undergone an audit to make sure they comply with all NDIS regulations.
The standards used to assess registered providers are not mandatory for unregistered providers. However, unregistered providers must still strictly follow the NDIS Code of Conduct.
The term “unregistered” can often come with negative connotations, leading to feelings of distrust from NDIS participants. But does being unregistered really mean lower-quality services? Not necessarily; however, it can be a challenge to maintain compliance when you do not have the motivation of passing audits and participants know this.
If you need help deciphering which registration group your business would fall under, please get in touch with Tania Gomez Consulting so we can help guide you.
Several requirements must be met and maintained by NDIS-registered providers to gain and keep this certification.
Registration requirements include:
- Comply with the conditions of registration
- Maintain compliance with the NDIS Code of Conduct in your organisation and assist employees in meeting its requirements
- Fulfil worker screening requirements
- Demonstrate compliance with the NDIS Practise Standards for your relevant registration groups (based on your services and supports) through a quality audit
- Have an in-house complaints management and resolution system to record and manage complaints, and help NDIS participants and other concerned parties make complaints
- Have an in-house incident management system and notify the NDIS Commission of reportable incidents (including alleged incidents)
The complete list of requirements can be found here.
The Benefits of Becoming a Registered Provider
There are many benefits to becoming a registered provider, and while it is usually recommended, it is not necessarily suitable for every organisation.
Pros of Becoming a Registered Provider
- Greater credibility with participants
- Ability to work directly with NDIA-managed participants
- Higher standards due to the NDIS’s strict requirements
- Access to the NDIS portal means less hassle with payments
- Access to supplementary training modules provided by the NDIS Commission
Cons of Becoming a Registered Provider
- A lot of documentation is required
- Higher start-up costs
- Stricter requirements
- Less flexibility with pricing
- Possibility of legal implications if standards are not met
The Benefits of Being Unregistered
There are some great benefits to being an unregistered provider, mainly in regards to cost.
Pros of Being an Unregistered Provider
- Quick and easy start-up
- Lower costs – No audit or licensing fees
- The ability to offer more competitive pricing
Cons of Being an Unregistered Provider
- Participants may be less trusting
- No access to NDIA-provided lists
- No documentation requirements could lead to lower-quality services
- More effort is required to build a good reputation
Ultimately, the decision to register depends on your business goals, size, and the services provided. Both registered and unregistered providers can offer great services for NDIS participants, but credibility and quality are what see most providers to success. NDIS participants are often wary of unregistered providers.
Are you putting off registration because of the paperwork? Don’t be…
Tania Gomez Consulting has experience processing over 4,000 NDIS applications. We meet people like you every day, and we understand how intimidating NDIS requirements can appear. That’s why so many people employ our services. We can help you assess what you need and assist you with policies, procedures, and meeting NDIS regulations.