As a National Disability Insurance Scheme (NDIS) provider, it’s important to be prepared for all aspects of the registration process, including midterm audits. The midterm audit focuses on Division 2 of the NDIS Practice Standards, which covers governance and operational management. In this blog post, we’ll explore some key steps NDIS providers can take to prepare for their midterm audit.
Familiarise Yourself with Division 2 of the NDIS Practice Standards
The first step in preparing for your midterm audit is to familiarise yourself with Division 2 of the NDIS Practice Standards. This division covers governance and operational management, and it’s important to understand the requirements outlined in this section. The NDIS Practice Standards are available on the NDIS Quality and Safeguards Commission website, and you can use these standards to guide your preparations for the audit.
Review Your Policies and Procedures
The midterm audit will assess your compliance with the NDIS Practice Standards, so it’s important to review your policies and procedures to ensure that they align with these standards. Take the time to review your policies and procedures for areas such as risk management, incident management, and quality assurance, and make any necessary updates to ensure compliance with the standards.
Conduct an Internal Audit
An internal audit can help you identify any gaps or areas of non-compliance before the midterm audit. Consider conducting an internal audit of your governance and operational management processes to identify any areas that need improvement. This will give you the opportunity to address any issues before the audit and increase your chances of passing the audit.
Train Your Staff
Your staff plays a critical role in your compliance with the NDIS Practice Standards, so it’s important to ensure that they are trained on these standards. Consider providing training to your staff on the requirements outlined in Division 2 of the NDIS Practice Standards, as well as on your policies and procedures. This will help ensure that your staff is aware of their responsibilities and can support your compliance efforts.
Prepare Your Documentation
Documentation is an important part of the midterm audit process, and you will need to provide evidence to support your compliance with the NDIS Practice Standards. Take the time to prepare your documentation in advance of the audit, including policies and procedures, risk management plans, incident reports, and quality assurance reports. Ensure that your documentation is well-organised and easy to access, as this will help the auditor navigate the audit process more efficiently.
In conclusion, preparing for your midterm audit can be a daunting task, but taking these steps can help you increase your chances of passing the audit. Familiarise yourself with Division 2 of the NDIS Practice Standards, review your policies and procedures, conduct an internal audit, train your staff, and prepare your documentation. By taking a proactive approach to your midterm audit, you can demonstrate your commitment to providing high-quality services to NDIS participants and ensure the ongoing success of your business.